Rate My Cleaner
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This survey is about your appointment which was on:
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at the following address:
[urlparam param="appointmentaddress" default="link has expired"]
Your feedback is discrete and only viewed by management
How was the quality of the cleaning?
An additional hour can go a long way.
If you find that your expectations are not being met this is often because of time. The hours booked directly correlate with the level of cleaning your receive.
Unhappy with your cleaner?
If for any reason you are unhappy with your cleaner we would like you to tell us. We will most definitely be able to get you another cleaner. Please email
to change your cleaner.
Do you think your cleaner may need more time?
It is possible that due to time management your cleaner may not be able to spend enough time they ideally would like to on a particular area/task. This in result can reflect on the clean.
Your cleaner can always improve via Communication.
Often when there is an issue with a clean it is not the cleaner's skill but rather communication and understanding the client's requirements. Talking face to face with your cleaner and showing them your requirements is ideal however if you are not home you may also text your cleaner.
If for any reason you become unhappy with your cleaner we would like you to tell us. We will most definitely be able to get you another cleaner. Please email
if you would like to change your cleaner.
How was the communication with your cleaner?
Needs some improvement
Rate your cleaner's punctuality: Did your cleaner arrive within a 2 hour window from the time given to you?
N/A (anytime during the day is OK)
It is difficult to commit to an exact arrival time apart from the very first appointment in the morning. Please allow for a 2 hour window of arrival. Please try to be flexible with the arrival times as cleaners experience variables such as travel time and completion time of prior jobs.
Would you like to change your cleaner for future bookings?
Yes (We will automatically assign a different cleaner to you)
Would you like to add any comments?
Please select what this relates to;
Cleaning Tasks/Areas (Feedback For Your Cleaner)
Agency Feedback (Discreet)
Changing My Cleaner (Discreet)
Type your message below and it will be sent to your cleaner as a text message
Please add your comments below; (Discreet)
Have you already written a Google review?
This field is for validation purposes and should be left unchanged.