1. Do I need to provide cleaning equipment and products?
Yes it is better to use your cleaning equipment and products in your home. For Deep Clean services the cleaner will bring all necessary equipment and products.
2. Can I change my scheduled cleaning time?
Letting us know in advance will greatly help in accommodating for changes in the cleaning schedule. We will endeavour to find you a new spot with your cleaner that will meet your requirements.
3. Can I give the cleaner a key?
The cleaner won’t hold onto your key. If you are not home you can leave the key for your cleaner in a key combination safe. The key will be returned to the safe once the cleaning has finished.
4. How many people come to clean?
The cleaning service is generally provided by one person or a team of two people. In some cases depending on the type of clean and size of home the service may be provided by a team of more than two people.
5. Do I need to be home when the cleaner comes?
For the initial clean you may want to meet your cleaning tech however this is not necessary. If you are not home you can leave a key so your cleaner can start cleaning upon arrival. Once the cleaning is finished the key will be left in a safe predetermined location that was communicated prior.
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